Terms of Service
These Terms of Service (“Terms”) are a binding agreement between you and Give-2 (“Give-2,” “we,” “us,” or “our”) governing access to and use of give-2.com, related subdomains, authenticated portals, hosted campaign and donation pages, APIs, and related products (collectively, the “Services”). By accessing or using the Services, creating an account, configuring a campaign, or submitting a donation or form on a hosted page, you agree to these Terms and our Privacy Policy.
If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
1. The platform
Give-2 is a multi-tenant fundraising and campaign platform. Organizations that subscribe to or otherwise use Give-2 (“Customers”) create campaigns, manage contacts, and collect donations or registrations on their own behalf. Give-2 provides software and infrastructure; Customers are responsible for their fundraising programs, donor communications, and compliance with applicable law.
2. Customer responsibilities
Customers agree to:
- Provide accurate organization and account information and keep credentials secure.
- Ensure staff and authorized users comply with these Terms.
- Provide their own privacy notices to donors and supporters where required.
- Obtain and maintain all consents required for email and SMS outreach, including TCPA and similar laws, and honor STOP/HELP and unsubscribe requests.
- Use payment routing, donation amounts, refunds, and chargebacks in accordance with their payment provider agreements and applicable law.
- Not use the Services for unlawful, deceptive, abusive, or fraudulent fundraising or messaging.
Donors and supporters who interact with a Customer’s hosted page also agree to these Terms to the extent they apply to public use of the platform, and acknowledge that the Customer may have additional notices that govern the Customer’s use of supporter data.
3. Donations and payments
Donations and paid registrations are processed by the payment provider configured for the relevant organization (such as Stripe or iPOSPays). Give-2 does not store primary account numbers or full card data. Refunds, disputes, and chargebacks are the responsibility of the Customer and their payment provider, except where Give-2 must assist for technical or platform reasons.
Give-2 does not guarantee that any particular donation will be completed, that funds will be available at a particular time, or that a payment provider will approve a transaction.
4. AI and creative features
Optional AI-assisted creative tools may generate draft copy or assets. Customers are responsible for reviewing, editing, and approving all content before publication or send. Give-2 does not warrant that AI output is accurate, non-infringing, or suitable for any particular purpose.
5. Acceptable use
You may not misuse the Services, including by violating law; sending spam or unsolicited commercial messages without required consent; infringing others’ rights; transmitting malware; attempting unauthorized access; interfering with operations; scraping abusively; or using the Services to harass, deceive, or defraud.
6. Intellectual property
The Services, branding, and software are owned by Give-2 or its licensors. Customers retain rights in their own content, branding, and donor lists, and grant Give-2 a limited license to host, process, and display that content as needed to provide the Services.
7. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, GIVE-2 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR THAT THIRD-PARTY PAYMENT, EMAIL, SMS, OR AI SERVICES WILL BE AVAILABLE OR ACCURATE.
8. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GIVE-2 AND ITS OWNERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION, ARISING FROM THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID GIVE-2 FOR THE SERVICE GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS BEFORE THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.
9. Indemnification
You agree to indemnify and hold harmless Give-2 and its owners, employees, and service providers from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Services, your campaigns or communications, violation of these Terms, or violation of law or third-party rights (including TCPA, CAN-SPAM, and donor-privacy obligations for Customers).
10. Changes and termination
We may update these Terms by posting a revised version with a new effective date. Material changes may also be communicated through the portal or other reasonable notice. Continued use after changes become effective constitutes acceptance, except where law requires a different form of consent. We may suspend or terminate access when reasonably necessary to protect users, systems, legal compliance, or the integrity of the Services.
11. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Exclusive venue for disputes arising out of or relating to these Terms or the Services lies in the state or federal courts located in Travis County, Texas, unless applicable law requires otherwise.
12. Contact
Questions: sales@give-2.com or our contact form.